Who we are
Goldstep Safaris Ltd is a leading travel company specializing in unforgettable and immersive experiences surrounded by nature.
Our website address is https://goldstep.africa and our office email dealing with all legal issues is operations@goldstep.africa
Goldstep Safaris Ltd Privacy Policy
At Goldstep Safaris Ltd, we are committed to protecting the privacy and security of our customers’ personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our services or website.
Information We Collect:
Personal Information:
When you make an inquiry or booking with us, we may collect personal information such as your name, email address, phone number, billing information, and travel preferences.
Travel Information:
This includes details related to your travel plans, such as preferred destinations, travel dates, accommodations, and special requests.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Website Usage Data:
We may collect non-personal information about your interactions with our website, including IP addresses, browser types, pages visited, and other analytical data using cookies and similar technologies.
How We Use Your Information:
Providing Services:
We use the information you provide to fulfill your travel bookings, customize itineraries, and communicate important details regarding your trip.
Communication:
We may use your contact details to send you updates about your trip, promotional offers, newsletters, or respond to your inquiries.
Improving Services:
Your information helps us analyze trends, improve our website, and tailor our services to better meet your needs.
Data Sharing and Security:
Third-Party Service Providers:
We may share necessary information with third-party service providers, such as hotels, airlines, and tour operators, solely to arrange and deliver your travel services.
Legal Compliance: We may disclose your information when required by law or in response to lawful requests from governmental authorities.
Data Security:
We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights:
Access and Control:
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications.
Retention:
We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Consent:
By using our services or submitting your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Log on security to your account:
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us:
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at operations@goldstep.africa email or phone number +254 732-563-708.
This Privacy Policy is effective as of 1st December 2023 and may be updated periodically.
Please review this policy regularly for any changes.
All visitor comments may be checked through an automated spam detection service.